Supplier Surveys

Most enterprises focus primarily on good customer relations, since ultimately customers provide your revenue and are consequently of great significance for continued existence. True however, should you take more advantage of your relationship with your suppliers?

If so, it would be more than regrettable, since suppliers often know the market just as well as you; from a different "upstream" perspective. Why not use this information to leverage your industry knowledge based ? Moreover, that's not all you can learn from this source of information. Don’t you think that feedback about your company's reputation, market impact / trend, coupled with the statements of your customers give a truly objective view of the situation?

In addition to a newly gained perspective, forming a close cooperation with suppliers has many other benefits. Many industries (eg automotive, pharmaceuticals, chemicals) have come to practice a very close integration with their suppliers. The closer the integration of an enterprise with its suppliers the more dependant is it’s success on the supplier’s performance. Hence the importantance of ensuring a trusting and effective partnership.

So ask!

Potential of the online vendor survey at a glance

• Quick and easy development of survey
• Support various types of questions
• Customise with your corporate design
• User-defined content and wording
• Multi language capability
• Automated analysis of survey responses - this will save much time and minimise manual errors
• Reporting per question groups, individual issues, etc.
• Graphical analysis of survey
• Interfaces for quick data export Excel, XML or CSV